Within 10 working days of the returned product(s) having been cleared by Mane fashions, Mane will process the relevant refund:

a. Should you have requested store credit, Mane fashion will process store credit to your account

b. Should you have paid for the associated order via Credit Card, the refund will be processed to your credit card

c. Should you have paid for the associated order via EFT, your refund will be processed to your bank account.

Please note, you risk delaying the refund process if the steps outlined above are not carefully followed. In addition, you will NOT be entitled to any refund if returned product(s) are not sent back to Mane fashions in the exact packaging it was received in, with labels attached, in resalable conditions. Mane Fashions also reserves the right not to refund a returned product if the product is returned without its original protective packaging and not safely packed in a delivery box. Furthermore, Mane Fashions will not process a refund on defective or incorrect products should you not have followed the procedures.

 Processing of credits and refunds

Should you be entitled to a refund for any reason, such refund shall either be effected on the credit card used to purchase the product, or be deposited into the bank account used in the Electronic Funds Transfer, within 10 business days of the returned item having been cleared by Mane fashions quality checking.

Where your Mane fashions account has been credited, you will be entitled to use such credit towards other purchases made by you on the site. Do take note, however, that you cannot request that refund the credit on your profile in the form of cash once you opted for the credit option.

If you bought a sale item and want to return the item, the reduced price will be paid back to you and not the full price.

If you want to return an item that you paid the full amount for but is now on sale, we will only pay the full amount as credit on your profile and not in the form of cash in your account. If you want a payback, the amount of the reduced price will be paid back

Fraud Prevention

Mane Fashion reserves the right to refuse, in the interest of fraud prevention, processing any payment for any order, and/or to cancel any purchase partially or completely, with notice given to you. Mane Fashions will be responsible for returning funds for the cancelled portion of the order to you only if you have already paid such funds.

Need Help? +1 877 353 1836 or